Frequently Asked Questions
What's the difference between the plans? +
The Free plan offers basic flashcard creation and study tools with limited AI credits. The Plus plan provides more AI power, unlimited decks, priority support, and advanced study modes. The Pro plan includes everything in Plus, along with the highest AI credits, collaboration features, detailed analytics, and premium customization options.
What are AI credits and tokens? +
AI credits are used for specific AI actions like generating a flashcard from a complex topic or creating an AI image. AI token inputs measure the amount of text processed by our AI for tasks like text generation or summarization. Each plan comes with a monthly allowance of tokens and a set number of credits for specific AI features.
Can I switch between monthly and yearly plans? +
Yes, you can upgrade or change your billing cycle at any time from your account settings. If you switch from monthly to yearly, you'll enjoy the savings immediately. Changes from yearly to monthly take effect at the end of your current annual billing cycle.
Why purchase through the website instead of an App Store? +
Purchasing directly through our website often allows us to offer you the best value and more flexible plan options, as it avoids additional platform fees. This helps us invest more into improving FlashOne.
Can I cancel my subscription? +
Yes, you can cancel your subscription at any time from your account settings. If you cancel, you'll continue to have access to your plan's features until the end of your current billing period.
What payment methods are accepted? +
We accept all major credit and debit cards. Our payment processing is handled securely by Stripe.